Ownership: Why the Boss Should Be the First to Admit Fault
Ownership: Why the Boss Should Be the First to Admit Fault I watched a safety manager lose an entire crew's trust in under two minutes. He'd missed a critical detail in a work permit, one that could've resulted in a serious injury. When the supervisor brought it up in the morning meeting, the manager's response was textbook denial: "Well, if the form had been clearer..." "The system should've caught that..." "You should've double-checked it yourself." The room went silent. Not the good kind of silent. The kind where everyone's making a mental note never to report anything again. Here's the thing: If you want your team to own their mistakes, you have to own yours first. Not sometimes. Not when it's convenient. Every single time. This is the "O" in the VOICE framework, Ownership . And it's the part most leaders get catastrophically wrong. Why Bosses Dodge the Blame Game Let's be honest about why leaders...